SUSE Linux Family Support - BackupEDGE 3.x
Older Distributions
BackupEDGE and its disaster recovery component RecoverEDGE are tested against a large number of distributions in the SUSE Linux family. The table below lists operating systems NO LONGER SUPPORTED by BackupEDGE. The final release of BackupEDGE which may be installed on any of these releases is 03.04.02 build 2. All other information here is for legacy reference only. |
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Patches and updates to Linux may make internal changes to the operating systems that affect BackupEDGE and RecoverEDGE. Please see the notes about Auto Updaters, Bare Metal Disaster Recovery, and Kernel Switches below. Check this list and the notes below it frequently, and always before installing a new operating system or an update. Releases move between categories as changes are made and as BackupEDGE and RecoverEDGE are updated to support them. There are many possible configurations for a Linux installation. Some are not supported. See SLES / OpenSUSE Information below. NOTE: Linux server distributions are generally supported for finite periods of time, generally two to five years, by the developer releasing the product. BackupEDGE support may be limited, even under Subscription, after the operating system has reached the developer's official end-of-life. |
| BackupEDGE 3.x No Longer Supported List - As of December 31, 2021 |
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| Operating System Release | Supported | Support Level | Minimum Release Required Specific Information |
|---|---|---|---|
| SUSE Linux Enterprise Server 12 SP1 | YES | 2A | 03.01.03 build 2. See important SLES / OpenSUSE Information below. |
| SUSE Linux Enterprise Server 12 | YES | 2A | 03.01.03 build 1. See important SLES / OpenSUSE Information below. |
| SUSE Linux Enterprise Server 11 SP4 | YES | 1 | 03.01.03 build 2. BackupEDGE enhanced to support Linux 3.x kernel in SP3. RecoverEDGE enhanced to include support lack of RAMDISK support in SP2 and later. Boot from CD or SharpDrive. PXE booting not supported. OES (Open Enterprise Server) is not supported. See SLES11 install note below. |
| SUSE Linux Enterprise Server 11 SP3 | YES | 1 | 03.01.00 Minumum Supported Release. Release listed below functional but no longer supported or upgradable. 03.00.06 build 1. BackupEDGE enhanced to support Linux 3.x kernel in SP3. RecoverEDGE enhanced to include support lack of RAMDISK support in SP2 and later. Boot from CD or SharpDrive. PXE booting not supported. OES (Open Enterprise Server) is not supported. See SLES11 install note below. |
| SUSE Linux Enterprise Server 11 Including SP2 |
YES | 1 | 03.01.00 Minumum Supported Release. Release listed below functional but no longer supported or upgradable. 03.00.05 build 3. BackupEDGE enhanced to support Linux 3.x kernel in SP2. RecoverEDGE enhanced to include support lack of RAMDISK support in SP2. Boot from CD only. SharpDrive not supported until 03.00.06. OES (Open Enterprise Server) is not supported. See SLES11 install note below. |
| SUSE Linux Enterprise Server 10 | YES | 2 | 03.01.00 Minumum Supported Release. Release listed below functional but no longer supported or upgradable. 03.00.05 build 3. OES (Open Enterprise Server) is not supported. |
| openSUSE LEAP 42.1 | YES | 2A | 03.01.03 build 6. See important SLES / OpenSUSE Information below. |
| openSUSE 13.2 | YES | 2A | 03.01.03 build 1. See important SLES / OpenSUSE Information below. |
| openSUSE 13.1 | YES | 2A | 03.01.03 build 1. See important SLES / OpenSUSE Information below. |
| openSUSE 12.3 | YES | 2 | 03.01.00 Minumum Supported Release. Release listed below functional but no longer supported or upgradable. 03.00.05 build 5. |
| openSUSE 12.2 | YES | 2 | 03.01.00 Minumum Supported Release. Release listed below functional but no longer supported or upgradable. 03.00.05 build 5. |
| openSUSE 12.1 | YES | 2 | 03.01.00 Minumum Supported Releas. Release listed below functional but no longer supported or upgradable. 03.00.05 build 3. RecoverEDGE enhanced to work without kernel RAMDISK support. |
| Newer Releases of Distributions Listed Above | YES | 3 | BackupEDGE will generally run on newer releases of tested and supported platforms. RecoverEDGE may or may not work, but is not supported until we have completed a testing protocol. It is possible to update a supported platform to a release we have not yet tested and move from Support Level 1 or 2 to Support Level 3 status. |
| Distributions Missing Specific Features | NO | 5 | Operating system or kernel releases missing specific features required by BackupEDGE are NOT supported. For example, releases which do not have /proc/scsi/scsi support cannot be used. |
SLES / OpenSUSE Information |
SUSE Enterprise Linux Server 12 / OpenSUSE / LeapSLES 12 and OpenSUSE / Leap must be installed without BTRFS or MD in order to be compatible with RecoverEDGE. Beginning with BackupEDGE release 03.02.03 build 2, LVM is supported for ReecoverEDGE under SLES 15, SLES 12, openSUSE LEAP 15.1, 15.0, 42.3, 42.2, and 42.1. BIOS mode only is supported. OpenSUSE / LeapBoot loader MUST be installed on the MBR (Master Boot Record) under GPT if not under UEFI. SUSE Enterprise Linux Server 11 with SP2 (and later)BackupEDGE 03.03.00 build 2 is the last version that will work with SLES 11. SLES 11 SP2 is a hybrid of Linux 2.x and Linux 3.x kernels and libraries. Users who have not yet installed BackupEDGE on SLES 11 SP2 should install our 03.00.05 or later product designed for 3.x kernels. Users who have previously installed an older 2.x kernel-based release of BackupEDGE 3.x should install (update/upgrade) using 03.00.05 or later product designed for 2.x kernels and ignore the kernel warning. Users who have previously installed an older 3.x kernel-based release of BackupEDGE 3.x should install (update/upgrade) using 03.00.05 or later product designed for 3.x kernels. RecoverEDGE can currently be booted from CD only. SharpDrive functions as normal but is not bootable for disaster recovery. PXE booting is not yet supported. OBDR is not yet supported. RAID Types
Auto UpdatersIn many cases, if you run the operating system auto updater, such as
In some instances attempting to re-create RecoverEDGE images may fail after an operating system upgrade. Before calling technical support, download and update / upgrade to the latest BackupEDGE release listed as having support for your updated operating system release. Bare Metal Disaster RecoverRecoverEDGE releases for the above distributions support BIOS mode only. UEFI is not supported.. Secure Boot is not currently supported. Operating systems with Support Level 1 or Support Level 2 automatically become Support Level 3 when using Secure Boot. RecoverEDGE releases prior to 03.01.04 supported FDISK partitions only. See our GPT Support Table for a list of operating systems currently supporting GPT in RecoverEDGE. RecoverEDGE bare metal disaster recovery currently supports the LVM2 volume manager under 2.6 and later kernels for backup and disaster recovery. IPV6 networking is not supported; only IPV4. As long as IPV4 is configured properly, it will be used. IPV6 may also be configured but will be ignored. Bare metal disaster recovery, i.e. RecoverEDGE, requires an intimate knowledge of the base Linux operating system involved, the vendor supporting the operating system, and the updates and changes the vendor makes. Only authorized updates from the vendor relating to kernel and storage issues can be supported. For example, if you were to install Ubuntu Linux, then download the latest and greatest kernel from www.kernel.org and install it, two things would occur. One, you are no longer really running Ubuntu Linux, and two, it is unlikely RecoverEDGE would still function. Please limit your updates to those provided by the vendor. Kernel Switches and Updates outside of normal updaters.BackupEDGE release are tested with standard operating system distributions and updates and normal security and application updates provided through updaters such as via |
| Support Level | Description |
|---|---|
| 1 | Fully Supported Product with Enhancements. See the table below for additional information about enhancements. Support and Maintenance Subscriptions may be renewed or extended after the initial support period. |
| 2 | Fully Supported Product. Full BackupEDGE and RecoverEDGE Support. RecoverEDGE supports standard (operating system default) boot loaders and LVM 2 in Linux 2.6 and later kernels. Support and Maintenance Subscriptions may be renewed or extended after the initial support period. |
| 2A | Fully Supported Product. Full BackupEDGE and RecoverEDGE Support. RecoverEDGE supports specific configurations, i.e. the operating system must be installed without BTRFS, LVM2, or MD in order to be compatible with RecoverEDGE. If not configured this way, product moves to Support Level 3. |
| 3 | Partially Supported Product. BackupEDGE is fully supported. RecoverEDGE is not supported, although it may function. No support calls or emails will be taken or responded to regarding RecoverEDGE for these products, only for BackupEDGE. Support and Maintenance Subscriptions may be renewed or extended after the initial support period. Installing a Support Level 1 or Support Level 2 product using UEFI mode automatically moves the product into this category. |
| 4 | Non-Supported Product - Installable. BackupEDGE may be installed / licensed / registered / activated for these platforms. Support and Maintenance Subscriptions may be renewed or extended after the initial support period for product update purposes only. However, no support of any kind will be given to these products. |
| 5 | Non-Supported Product - Not Installable. BackupEDGE may not be installed / licensed / registered / activated for these platforms. Even if activated inadvertently, no support of any kind will be given to these products. Support and Maintenance Subscriptions are not available. |
Last Updated - 2021-12-31
