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Title
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My backup failed with the message "Erase / Reten / Etc. Command Failed".
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Keywords
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BackupEDGE backup nightly failed Erase Reten reten tape
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Product Release(s)
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02.01.05
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Operating System(s)
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All Supported
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Problem Description
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My BackupEDGE backup job failed with the message Erase / Reten / Etc. Command Failed. Exit Status 31.
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Cause
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This is due to the tape drive not supporting a Rewind command as issued by BackupEDGE
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Solution
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The current solution is to edit the file /usr/lib/edge/config/devices.def. Find your tape drive header (usually named tape0) and delete the line NRNODE =. Save the change and this should remedy the problem.
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