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Title
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BackupEDGE hangs during installation.
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Keywords
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BackupEDGE lpstat hang lock install installation
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Product Release(s)
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BackupEDGE 01.00.02
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Problem Description
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When installing BackupEDGE, it hangs during the
installation process.
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Cause
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BackupEDGE may be hanging while trying to autodetect
your printers. This can happen with some network printers.
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Solution
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Start the installation, and get to the point where it freezes. Then,
log in again and run:
ps -efa |grep lpstat
to get the process ID of the lpstat command. If there is a running
lpstat command, kill it with:
kill PID # replace PID with the ID found above in the ps -efa
then see if the installation has continued.
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