Technical Support Pages

 

Title
Restore fails with Error 15
Keywords
BackupEDGE edge failure restore error 15 relative path
Product Release(s)
02.01.0x 02.00.0x 01.02.0x 01.01.0x
Operating System(s)
All Supported
Problem Description
I've attempted to restore a file from edgemenu, but it failed with an error 15.
Cause
An error 15 is returned when edge cannot find the file as the user specified it.
Solution
The error 15 when restoring a file is usually a result of the user failing to specify the file to restore properly. If the file is being extracted from a Master Backup, one should be aware as to how the files are written on the tape.

Each file on the tape is written in relative format.

For example a directory is /u/data/payables, it is stored on the tape as ./u/data/payables. Note the leading dot, that is included as part of the path. So remember to include the dot in the path.

Get a printer-friendly version of this document

 

 

Last Updated - 2022/01/03

 

microlite
Top
©Copyright 1999 - 2022 by Microlite Corporation. All Rights Reserved
Legal  »  Contact  »  About Microlite
MENU